Fuck you, Jetstar Airlines's booking website
It's 3am. I'm tired. I want to sleep. But Jetstar Airlines won't let me sleep. THEY WON'T LET ME SLEEP.
Exhibit A
Their home page didn't recognise Tokyo as a destination, even though it is a real destination as far as I know.
But then the site did recognise Tokyo a few minutes later. Spooky... and annoying.
Exhibit B
The booking process wanted my "PC Email" as well as my "Mobile Email". What the hell are these? I think PC Email means the email account I use on my computer, and Mobile Email means the email account I use on my phone. Well, my PC Email and my Mobile Email are the same address, so go fuck yourself, Jetstar.
By the way, I had to type my email address FOUR times:
- First I had to type the email address that I use on my PC (and who even uses the term 'PC' anymore?);
- Then I had to confirm the email address I'd just typed, in case I was drunk or retarded and I'd misspelt it;
- Then I had to type the email address that I use on my phone (which is the same as my 'PC address');
- And finally I had to confirm my phone email address too.
All boxes are mandatory and you cannot paste into them. I hate this shit. Please, Jetstar Airlines, trust that I know how to spel correctly.
Exhibit C
When I clicked "Next" on the bottom of the page, the page simply refreshed. So where was the next page? No matter what boxes I filled in or didn't, I couldn't progress to the next page. I think the cause was from selecting "Login through Facebook". I had to manually create a new Jetstar account to get past this obstacle.
Exhibit D
On the baggage page, I saw this: "We have pre-selected an optional 20kg checked baggage per passenger for you." Well, that's nice, except I don't need it and it costs ¥1,130. So I simply unselected it. But if you were in a rush, you might not see that pre-ticked box, so you might pay for something you don't need. It's an insidious way Jetstar makes money.
Exhibit E
The booking process didn't tell me about a "Booking and Service Fee" of ¥1,720 until the very end. This means you don't know the actual price of your flights until you reach the last page. I suppose Jetstar thinks you'll be too worn-out to argue. Well, not me. "Fuck this," I said and booked with one of their competitors instead. Take that, Jetstar!
Exhibit F
I wasn't going to write all this, but then today, Jetstar delivered the final straw: a junk email. Jetstar couldn't even wait a whole day before sending me junk. The subject box reads "0% p.a. balance transfer for 18 months with Jetstar MasterCard". The email isn't even relevant because I'm not Australian and I can't apply for an Australian credit card.
Jetstar Airlines? More like... Jokers Fare-crimes. Hur hur.
Comments
2016-09-03 Mike
Their crap website changed the travel dates on me so I paid for 3 x tickets - when checking today I find the travel date has past. Phone Pornstar and guess what- "you were a no-show so tough luck for you" This is all due to their rubbish website that changed travel dates on me while I was wandering around the site trying to avoid extra seat/meal/baggage/insurance charges. WANKERS and thieves!!!
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2018-04-11 Lisa
My sentiments precisely
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